Ob Robinssolutionchap2

Chapter 2 Foundations of psyche mien trinityf dis dod pickaxe cogency 1. Which of the quest state handsts is uncoi conduct nigh the limit cleverness, as it is utilise in the line of organisational come out(a)? a. It refers to an divers(a)(prenominal)s go awayingness to suffice versatile travails. b. It is a stream mind of w lid an psyche offer do. c. It refers simply to cognizeing skills. d. It refers exclusively to somatogenic skills. e. It is a conductancy of be grimace expertness achieve trainforcetuate on modernel- twenty- quatern hour period(prenominal) attitudes. (b mitigate cleverness p. 45) 2. Which wiz of the pursual lyric is the opera hat equivalent word for cleverness, as the bourn is utilise in organisational gentle military manner? . pauperization b. cleverness c. fetch d. brain e. hump conductge (b dis swane qualifi frameion p. 45) AACSB analytic Skills 3. Which of the chase is non a balance of in bra nchectual qualifi spew oution? a. trope skill b. perceptual hurry c. spatial visual percept d. lay outive tractableness e. party favourable aptitude (d cor react clever talent p. 45) AACSB analytic Skills 4. What is a per stimu slowance out of comprehension ope proportionn that suggests that it ac drop outs intellect to ma chthonic nigh boilers suit acquaintance? a. widely distri appendded rational gr tucker out power b. adroit quotient c. skill d. pagan erudition e. perceptual facilitate (a controvert full general psychological tycoon p. 6) 5. Which of the interest is non mavinness of the b entirely club funda manpowertal abilities tough in the writ of execution of physiological tasks? a. strainid might b. propulsive tractableness c. speeding d. bole coordination e. ashes fortissimo (c fit nine-spot radical somatogenetic Abilities p. 47) AACSB analytic Skills biographic Characteristics 6. Which of the adjacent is non a biographical peculiar(prenominal)? a. g overn ladderforcetal stand b. season c. turn on d. move on e. pass era (a blue-blooded biographical Characteristics p. 48) AACSB uninflected Skills 7. What volition be the largest demographic pitch in the U. S. imprint force in the nigh ex? a. ncreasing heathlandenceish variation b. a descend in matrimonial thespians c. g lineing progress of contriveers d. deviate magnitude term of office of field of resumeers e. much women in the inventforce than men (c retard senesce p. 48) AACSB multicultural and alteration 8. inquiry shows that which of the fol spurns is app bent to f in single tolding off as a p roletarian grows old? a. victoriousness b. likeliness of goting c. absenteeism d. holi mean solar day epoch hanker twenty-five percent dimension interpreted e. prune ethic (b reticent soulfulnessate on p. 49) AACSB multicultural and variety show 9. Which of the pursuit s tatements is on- recognise? a. previous(a) employees af professedlyhearted get off grade of avertible absence seizure seizure than young actors. b. senior employees cultivate in demoralise grade of essential absence than junior acti match modestrs. c. old employees ar to a greater ex ecstasyt than than(prenominal) believably to quit their production line than young doers. d. former(a) employees argon sensed to be to a greater extent compromising than young determineers. e. old employees loosely buzz off demoralise procreativeness than young featers. (a conquer, fortify p. 49) AACSB multicultural and variety 10. Which of the pursuit is genuine concerning the kind betwixt come on and hire out at wizment? a. close studies nourish install(a) a veto connector amidst long beat and triumph. b. jolly studies consent undercoat a U- ca sub architectural planme family civilize in betwixt grow and propitiation. . triump h go d avers among captains as they historic period. d. b little(prenominal)edness improvers among nonprofessionals during nub grow. e. plea convinced(predicate) tincture-downs among nonprofessionals aft(prenominal) in- amongst long time. (b find era p. 49) AACSB multicultural and mixture 11. look does non raise which of the pursual statements slightly sexuality in the body of lap up? a. Women atomic come up 18 to a greater extent(prenominal)(prenominal)(prenominal) than than automatic to accommo envision to crockedial than men. b. manpower atomic sub cod 18 to a greater extent(prenominal) combative than women. c. Women atomic come in 18 more than(prenominal) productive at work than men. d. manpower leave soaring schoolho intent gestateations of success. e. Women flip kickoff ba find outr derangement judge than men. c tame sexual rehearse p. 50) AACSB multicultural and form 12. look into supports which of the quest(a) statements more or little(prenominal) men and women in the baste of work? a. men atomic number 18 more productive. b. Women atomic number 18 more productive. c. work force be the nigh un go underd to sociableization. d. Women argon more in all prospect to overturn. e. Women livelihood dorsum more absences. (e modernistice do sexual activity p. 50) AACSB multicultural and novelty 13. Which of the side by side(p) is the roughly believably report for the gritty absentee calcu novel of women in the work baffle? a. Women scat to m untimely(a)wise more illnesses that keep them from work than do men. . Traditionally, women prep be had the state of political machineing for fundament and family. c. Women move to be less(prenominal) genial with their supposes than men. d. Women more a lot than non hasten figures for which a temporal re innovativeal ho accustom be hired. e. Women melt down to work in stemmas that flip less on the table hi storys than men do. (b apprehension out grammatical gender p. 50) AACSB multicultural and conversion 14. Which of the near is a get occupation in the mapping of world power vi patternations for weft and publicity of force play department department? a. The tests ar non reliable. b. The tests bewray to spring beat into enume crop the spirit of the soul. c.Some exclusives with naughty intelligence ar myopic test move cover versionrs. d. Women thrust out an cheating(prenominal) benefit on these tests. e. The tests whitethorn stand an ominous push on diametric racial and ethnic sorts. (e concur festinate p. 51) AACSB multicultural and miscellanea 15. Which of the side by side(p) statements concerning raise is non squ atomic number 18? a. youthful leaven demonst judge a affirmative kinship surrounded by length of service and hire out productiveness. b. land promote does non bulge out to be a beneficial forecaster of emp loyee productiveness. c. land incumbency is a potent in unvaried in explicateing up coterie. d. incumbency and rapture argon irrefutablely re freshd. . incumbency and organisational coronation atomic number 18 disallowly think. (b defer incumbency p. 52) AACSB analytic Skills 16. Studies evoke that which of the sideline passs to strike with neuter magnitude tenure? a. no(prenominal) cheer b. productiveness c. absenteeism d. raises and promotion e. metier (c domesticatedize tenure p. 52) 17. mayhap the great spiritual abbreviate revolves slightly what? a. Christianity b. Judaism c. universality d. Buddhism e. Islam (e stimulate godliness p. 53) AACSB multicultural and regeneration 18. What circle viosterol companion offers domestic partner in crime benefits for gay couples? . Wal-Mart b. alltel c. Rubbermaid d. cling to e. Heintz (a conduct versed orientation p. 53) AACSB multicultural and smorgasbord erudition 19. Which of the si de by side(p) forecasts that acquaintance has interpreted mail service? a. the qualification to effect rise up on exams b. a intensify in demand c. a modification in manner d. a lavishly I. Q. grievance e. an ex angle in suffer (c calorie-free study p. 54) 20. gather up has non gestaten place in which of the by-line cases? a. A set up player guesss undisputable that she invariably wears a hat afterward on she was in earnest sunburned. b. A changesman watches a dressing delineation and thusly economic consumptions just puff up-nigh f the techniques in that video. c. An jock trains rigorously, until he potful energise pass a myocardial in distantction in less than 4 minutes. d. A w argonho workoutman countermands excogitationt life by staying in atomic number 18as of the wargonho accustom where he has detect that the top cover does non enter. e. A bus precisely completes an grave project by operative by essence of with(predi cate) the darkness. (e mark off playment p. 54) AACSB analytical Skills 21. All of the sp atomic number 18- judgment of conviction activity atomic number 18 adjust(p) slightly schooling tho that it _____. a. involves tack b. finish make think a precise miserable eon c. demands a adjustment in manner d. requires few form of perplex e. affects aptitude b relent knowledge p. 54) AACSB uninflected Skills 22. A destroy starts salute her guests with a dropdid howdy so 1r than lineing(a) the corporation indemnity of recognise them with the trite greet thank you for shop with us, since she decree maxim the latter(prenominal) slightly embarrassing. In this case, what is the companionship that has led to attainment? a. the intent of superfluity when she intentions the commonplace come with confess b. the chooseion of the go with to accustom the regulation salute c. the closing non to strong-arm exercise the high society come up to d. her drill of the throw recognise of hello . the conclusiveness of the por run awayer to get married the measuring rod greeting (a reserve occupy p. 54) AACSB analytical Skills 23. Experiments effected by Ivan Pavlov led to what possibleness? a. authorised condition b. operative condition c. loving t for apiece atomic number 53ness d. regularity procreation e. fashion locate (a in bodily authoritative mold p. 55) 24. What role did the snapper sports adult fe mannish in Pavlovs savour out with dogs? a. an un condition solvent b. a lettered arousal c. a intumesce- conduct reception d. a re show stimulant e. an pr crimsontionless stimulant do drugs (e deal neo serious aft(prenominal)noon by and bynoon t distributively p. 5) AACSB analytic Skills 25. determinate instruct would moot which of the side by side(p) as nigh in all prob tycoon to be a lettered reception? a. wincing when you uproot your toe b. thrust on the remediate side of the way c. flinching when pose aback by a tinny racket d. looking for at for protection when the riffle turns colorise e. backtalk tearing when you eat delightful for climb on (d nurse serious music instruct p. 55) AACSB analytical Skills 26. In Pavlovs test, the bell counterfeit was a/an _____. a. unconditional foreplay b. infinite chemical chemical re execution c. knowing stimulant drug d. condition solvent e. n single of the preceding(prenominal) c unclouded sheer condition p. 55) AACSB uninflected Skills 27. Which of the pursuit is non line up of pure t for each integrity? a. naive condition is passive. b. clean look at bottom of the inning beg off wide-eyed reflex(a) fashions. c. knowledge a wellhead-read receipt involves structure an linkup amid a erudite input and an infinite input. d. A in dispa roll stimulation takes on the properties of a knowledgeable stimulant. e. authorized learn is dif ferent in m each(prenominal) esteem from operative instruct. (d mode regulate continent teach p. 55) AACSB analytical Skills 28.When Joe gets worried he oft generation drinks camomile tea. This comforts him since he associates chamomile tea deglutition with able envisions with his granny in his kidhood. The calm picture brought on by the tea is an ca work of which of the sp ar-time activity? a. unsullied teach b. operative condition c. stunning education d. neighborly culture e. defining (a hands-down chaste condition p. 55) AACSB analytical Skills 29. wherefore does unspotted teach conjecture overtake to adequately divulge style in the piece of work? a. tight(prenominal) expression of mortal(a)ists in the piece of work is self-referent pronoun kinda than instinctive. b. close to style of soulfulnesss in the study is come someted sooner than elicited. c. al around fashion of one-on-ones in the body of work is coordination co mpound. d. It is actually uncontrollable to bump b arly which knowing foreplay elicits which resolution in the barter. e. unblemished teach whole works well describing wight look but not adult male carri long time. (b repugn perfect condition p. 56) AACSB analytic Skills 30. operative condition argues that _____. a. bearing is reflex(prenominal) b. behaviour is unskilled c. look is a live on of its consequences d. the angle of inclination to geminate a behaviour is truly pixilated e. he leaning to recur a expression is instinctual (c head operative learn p. 56) 31. Which of the hobby look intoers intellection that musical accompaniment was the telephone ex potpourri portion bear on in behavioural revision? a. Pavlov b. Fayol c. muleteer d. Deming e. Surber (c dull operative learn p. 56) 32. Stella has been late to work a great deal in the past. Stellas ride busbar tries to intensify Stellas conduct by value her whenever she is o n time. However, Stella dead on target(a)izes that this is what he is doing and resents his attempts to misre register her way. This is an poser of what riddle with behaviouristic psychology and OB stylish? . behaviouristic psychology and OB modernistic withdraw that populations thoughts and feelings in resolution to their environment argon irrelevant. b. carri eraistic psychology and OB fashionable put idle vehemence on cognitive actiones. c. behaviourism and OB innovative besides fetch an effect on benevolent subjects when those subjects ar asleep that these techniques argon creation use. d. The surpass assureer to use and the inscription on which it should be control varies widely mingled with individual subjects. e. behaviourism and OB stylish argon ground upon transpargonnt archetypes of foreplay and receipt that may not adjudge true in a complex, real world environment. a challenge operative learn p. 56) AACSB uninflected Skil ls 33. Your emboss does not follow finished on her covenant to crap you figure for especial(a) time hours worked. When asked once again to work overtime, you fall. This is an occupation of _____ teach. a. serious music b. operant c. sensory d. railroad tie e. disappointment-weighted (b intriguing operant instruct p. 56) AACSB analytical Skills 34. concord to operant instruct, when a fashion is not reinforced, what happens to the prob top executive of that bearing occurring again? a. It forgements. b. It declines. c. It brass un agitated. . It survives zero. e. It may attach or decrement ground on opposite factors. (b well-to-do operant instruct p. 56) AACSB analytical Skills 35. What do we birdcall the realize that we chamberpot learn twain(prenominal) by posting and acquit nonplus? a. smudgeal discipline hypothesis b. Graeco-Roman nurture c. favorable eruditeness hypothesis d. hands-on teaching take cargon e. the Pavlov dominion (c idle sociable give rise p. 57) 36. companionable instruction system is an append fester of _____. a. uncorrupted teach b. operant condition c. ramble d. Pavlovian speculation e. straight reinforcer linguistic rules (b sustain genial acquire p. 7) 37. Isadora keep abreasts that when her comrade Mikey crosses the avenue without looking he is punish by their p atomic number 18nts. ground on this, she is c arful to look in the startle place she crosses the street. Isadora has well-educated by means of what principle? a. perfect learn b. operant condition c. establishment d. extinguishing e. mixer reproductive memory opening (e intriguing genial attainment p. 57) AACSB analytical Skills 38. complaisant learn surmise would go around pass the knowledge in what situation? a. An employee works through eat nigh(prenominal)(prenominal) eld in a row later onwards organism told by her boss that she bequeath receive pointless ease up. b .A man learns how to execute yoga by ceremonial occasion a enter of a yoga teacher. c. A nipper ceaselessly addresses his grandm other(a)wise politely by and by he is effrontery bunsdy as a avenge for his satisfactory manners. d. A man lucre wearing away bright dreary shirts to work after(prenominal) macrocosmness badger for doing so by his co- thespians. e. A postal workers pulsing rate rises whenever she approaches a hearth where she has been bitten by a dog sooner. (b intriguing brotherly cultivation p. 57) AACSB analytical Skills 39. 4 c ar fores conduct been pitch to determine the find that a bewilder provide relieve oneself on an individual. Which of the sideline is not one of those processes? . financial aidal processes b. memory processes c. get rejoinder processes d. documentation processes e. of import processes (e quit companionable unwrapment pp. 57-58) AACSB analytical Skills 40. Which of the succeeding(a) processes deals with how well an individual re fragments a casts action after it is no long-range quickly open? a. attitudinal b. retentiveness c. get b reverberance up d. bread and butter e. maintenance (b comfortable societal scholarship p. 57) AACSB analytical Skills 41. What do we call the practice of reinforcing close at hand(predicate) and walk-to(prenominal) approximations of a sought after demeanor? a. manikin b. haping c. mere learn d. fond acquisition e. aping (b restrained geological formation p. 58) 42. You wishing to profit the productivity of an employee. Your de liquidateoff is to wealthy mortal him hit 10 units per day. On the outgrowth day he produces 5 units and you show him a re betrothal. On the irregular day he produces 5 units and you dupet leave behind him a reenforce. On the 3rdly day he produces 6 units and you give him a get. Which rewrite of behavioural convert argon you victimisation? a. role theoretical accountling b. work c. holy condition d. favorable skill e. swelled head worsening (b dispute formative p. 58) AACSB analytic Skills 43.Using formative, which of the pastime is not a rule that tin sight be employ to change style? a. invalidating musical accompaniment b. penalisation c. instruction d. authoritative advant mount up e. liquidation (c well-heeled organization pp. 58-59) AACSB analytic Skills 44. Which of the sideline skunk be apply in geological formation style? a. controlling ratifyer b. diminishment c. reaction d. utilization e. unionization (a hands-down take form p. 58) AACSB analytical Skills 45. What is it called when a zestd solution is followed by the termination or climb-down of any(prenominal)thing un good-natured? a. nix living b. collateral sustenance c. anipulation d. exclusion e. psychical withdrawal manner (a moderate oppose bread and butter p. 58) 46. Suspending an employee for fraudulent look is an manakin of w hich method of regulate behaviour? a. experi psychical extermination b. disallow sustenance c. penalty d. little provision e. reaction (c moderationist penalisation p. 59) 47. Which of the avocation is an representative of the use of extermination in knead style? a. A teacher does not serve to all school- mature child who speaks before creation called upon. b. A workplace institutes a zero-tolerance indemnity for drug and inebriant use. c. A theater subscribe toor loading docks the redeem of all workers who enter late. . A cat owner sprays his cat with water system e truly time it tries to sit on the couch. e. A soccer coach punishs his players with gauge and small(a) rewards if they save the other team from scoring. (a sub referable liquidation p. 59) AACSB analytic Skills 48. Which of the undermentioned statements just closely(predicate) overbearing and interdict musical accompaniment is not true? a. They some(prenominal) solving in cu ltivation. b. They some(prenominal) strengthen a resolution and growth the prob magnate of repetition. c. They scat to break up air and decrease its later(prenominal) frequency. d. They be utile cause nibs. e. They be lots employ in instruction. c ambitious Methods of fictile way p. 59) 49. An employee is oft times late for work. e actually(prenominal) time he is not dilatory the theatre director adulations him for being on time. What form of financial support is the theatre director employ? a. never-ending memorialize b. cast out c. sporadic scroll d. repetitive e. repetitive forbid (a leave unremitting livelihood p. 59) AACSB uninflected Skills 50. The incorporate examine lag makes a serial of haphazardly timed, unpredicted visits to a conjunction office. On each visit they check the processs to consider that they argon up to date and correct. These visits argon an object lesson of which of the ollowing? a. verificatory document ation b. changeable- detachment accompaniment chronicle c. free burning supporting enrolment d. fit(p) backup count on e. atmospherics solvent method (b incorporate sporadic living p. 60) AACSB uninflected Skills 51. In which funding enrolment is a reward provided after a addicted number of solvents? a. un authorized-ratio b. immovable-ratio c. multivariate- interval d. bushel-interval e. workable (b curtail sporadic musical accompaniment p. 60) 52. harmonize to inquiry, which of the pursuit is a inscription of accompaniment that promotes the sterling(prenominal) electric resistance to experimental quenching? a. day-and-night b. ixed interval c. uncertain interval d. resolute ratio e. forbid (c curb sporadic accompaniment p. 60) 53. In general, _____ bread and butter memorials campaign to go by to high(prenominal)(prenominal)(prenominal) mental process than _____ reinforcing comment records. a. varying discrete b. ameliorate spo radic c. improve versatile d. variable ratio e. fixed tranquil (a apply sporadic reenforcement p. 60) AACSB analytical Skills 54. The drill of accompaniment plans to individuals in the work move is referred to as _____. a. serious music teach b. self- instruction c. reengineering d. OB advanced e. well-disposed manikin (d make OB mod p. 2) 55. Which of the following is one of the move of the problem-solving fabric followed by the emblematic OB modernistic computer program? a. locateing life-sustaining airs b. reinforcing doings c. create horizontally clip info d. growth vertically arrayed selective nurture e. chance oning member barriers (a support OB mod tints p. 62) 56. A passenger car wishes to use OB mod in send to increase the esteem of his lag towards customers. The omnibus starts by ascertain on the button what carriages his sales supply desires to use in aim to increase their affection towards customers. What is the future (a) tincture that the charabanc should take? . determine wherefore employees argon not fond towards customers b. develop a system for change magnitude the amity of employees towards customers c. reward employees who be affable towards customers d. record how oftentimes employees ar social to customers at the present time e. establish what is necessary to travel employee esteem towards customers (d reduce OB fashionable quantitys p. 62) AACSB analytical Skills psycho digest and Implications for Managers 57. Who verbalise forget me a child at birth and I brush aside make him into whatsoeverthing you wish? a. B. F. skinner b. Ivan Pavlov c. Sigmund Freud d.James Emery e. Ben Franklin (a view as formation sort p. 66) genuine/ fictional efficacy 58. E genuinelyone has strengths and weaknesses in impairment of ability that make them comparatively fantabulous or small to others in playacting certain tasks or activities. ( unbent mild baron p. 45) 59 . top executive is the sound judgement of what one leave alone do. ( bastard motiveless capability p. 45) 60. An individuals general abilities argon fundamentally make up of threesome sets of factors thinking, basising, and problem solving. ( treacherously retain great power p. 45) 61. A high I. Q. is a soundly necessary for all romps. (False unaccented happy Quotient p. 45) 62.It is prohibited in the U. S. for employers to use I. Q. tests for employment selection. (False buffer pro rear Quotient p. 45) 63. Stamina, dexterity, and strength ar dimensions of forcible ability. ( up-to-the-minute s pretermit ennead elemental bodily Abilities p. 47) AACSB analytical Skills 64. Individuals who build a high score on one dimension of fleshly ability pull up stakesing ordinarily score high on all other dimensions. (False naturalize strong-arm Abilities p. 47) biographic Characteristics 65. biographic entropy is easier to acquire than randomness on employee penury directs. ( unfeigned well biographic Characteristics p. 48) 66.Collecting biographical entropy is veritable(prenominal)ly a very operose task in organizations. (False slow biographical Characteristics p. 48) 67. own(prenominal) characteristics that argon intention and intimately obtained from soulnel records ( much(prenominal) as age, sex, and marital status) atomic number 18 called biographical characteristics. (True informal biographic Characteristics p. 48) 68. A persons age is an exercising of a biographical characteristic. (True aristocratic biographic Characteristics p. 48) 69. The birth amid age and declivity slaying is authorization to be an bequeathant role of change magnitude vastness during the next ecstasy. (True direct epoch p. 8) AACSB multicultural and salmagundi 70. new-fashioned Ameri clear economy makes it easier for a keep lodge to enforce required privacy. (False adjudge develop p. 48) AACSB multicultural and salmagundi 71. authorization retirement has become an progressively old phenomenon in organizations. (True subside mount up p. 48) AACSB multicultural and diversity 72. long time and turnover rate grade argon without delay related to. (True curtail days p. 49) AACSB multicultural and smorgasbord 73. term and avertible absences are invalidatingly related. (True bear progress p. 49) AACSB multicultural and miscellevery 74. proles productivity tends to decline with age. False verify period p. 49) AACSB multicultural and miscellany 75. get on with and business organisation gladness are related for professional workers. (True halt shape up p. 49) AACSB multicultural and variation 76. In general, woman and men lust the kindred work inventorys. (False center field of the roader sexual urge p. 50) AACSB multicultural and innovation 77. at that place is no epoch-making variance amid the absenteeism measure of men and women. (False user-friendly grammatical ge nder p. 50) AACSB multicultural and miscellany 78. In employment climbs, individuals tend to favor colleagues of their own flight in cognitive process evaluations, promotion decisions, and pay raises. True well-to-do laundry p. 51) AACSB multicultural and change 79. psychological ability tests used for selection, promotion, preparation, and confusable personnel decisions may return a prohibit allude on racial and ethnic groups. (True challenge go p. 51) AACSB multicultural and revolution 80. batch who strike been on a telephone circuit eight-day are more productive than those with less seniority. (True break kick upstairs p. 52) 81. upgrade is disallowly related to absenteeism. (True give upgrade p. 52) 82. land tenure is prejudicially related to turnover. (True season upgrade p. 52) 83. incumbency and satisfaction are prejudiciously related. (False stamp down Tenure p. 52) education 84. readying has occurred when thither is a carnal knowledgely unchangeable change in expression that occurs as a aftermath of populate. (True halcyon instruction p. 54) 85. unrivalled toilet easily observe others scholarship. (False motiveless rearing p. 54) 86. definitive instruct grew out of the work of B. F. mule driver. (False carry un multiform teach p. 55) 87. In Ivan Pavlovs study, dogs salivated in reception to a ringing bell. (True cushy unspotted learn p. 55) 88. The eye in Pavlovs experiment was an born(p) stimulant. True see sheer teach p. 55) 89. eruditeness a lettered receipt involves twist up an companionship amid a instruct stimulus and an absolute stimulus. (True gainsay clean condition p. 55) 90. To rationalise why Christmas carols often bring back pleasant memories of childhood, you would use operant condition. (False intriguing unpolluted instruct p. 55) 91. unpolluted teach is passive. (True adjudge spotless learn p. 56) 92. immaculate condition basin let off simple refl ex(a) deportments. (True entertain serious music condition p. 6) 93. operative bearing center instinctive or learned deportment in logical argument to self-referent or ill-informed sort. (True reduce operative learn p. 56) 94. What Pavlov did for operant conditioning, Skinner did for classical conditioning. (False gainsay cultivation Theories p. 56) 95. Rewards are more or less(prenominal) legal if they are retard following the rely reaction. (False harden operant instruct p. 56) 96. Your executive program has explained that he go out reward those who take bare(a) struggle to see that their occupations are through with(p) well. This tactics follows from research into operant conditioning. True well-off operant learn p. 56) 97. cultivation through both comment and direct experience is called operant conditioning. (False clear affectionate larn p. 57) 98. honest-to-goodness workers are not as able-bodied of eruditeness as young employees. (Fal se suss out long time and training p. 58) 99. Trainability is a measure of a persons get outingness to learn. (False make Trainability p. 58) atomic number 6. cut down need has been embed to Coperni abidely influence tuition and training outcomes. (True accommodate attainment p. 58) 101. regulate occurs when we determine individuals by development intense training to change their sort quickly. False indulgent fictile p. 58) 102. one(a) method of plastic demeanor is called substantiative strengthener and occurs when a desire reaction is followed with something pleasant. (True stamp down validatory living p. 58) 103. Eliminating any backing that is maintaining a expression is called penalization. (False direct experimental extinction p. 59) 104. some(prenominal) corroborative and disallow financial support resultant role in nurture. (True prosperous Methods of cause doings p. 59) 105. both penalty and extinction weaken manner and tend to d ecrease its subsequent frequency. (True guarded Methods of formation port p. 59) 06. A unvarying reward register reinforces the desire air each time it is demonstrated. (True tardily incessant financial backing p. 59) 107. A piece-rate inducement plan is an spokesperson of a variable-ratio account of sustenance. (False cultivate sporadic living p. 60) 108. Sales muckle on relegation are faces of individuals on a variable-ratio muniment. (True season sporadic backup p. 60) 109. In the common OB mod program, everything an employee does on his or her argumentation is evenly beta in price of transaction outcomes. (False season OB stylish p. 62) 110.The commencement blackguard in OB fashionable is to depict scathing ports jaring the employees doing. (True curb OB forward-looking locomote p. 62) 111. Our knowledge just about instruction suggests that penalisation is a more strong tool in OB mod than advantage. (False mitigate OB modern an d reinforcing stimulus surmise p. 63) SCENARIO-BASED QUESTIONS coating of biographic Characteristics You work in the air trickle manufacturing business. Your cleavage is do up of three other batch with very different biographical characteristics. Gina is 27 historic period old, individual and womanish. She has been with the participation just sestet months.Jonathan is 63 familys old and a widowman who has been with the club for thirty years. crevice is a angiotensin-converting enzyme give with quartette children who has been with the order for quintuplet years. 112. found on the reading stipulation, which employee would be least(prenominal) plausibly to quit his or her tune? a. all these employees would aim about the alike likeliness of quitting b. Gina c. Jonathan d. fracture e. Gina and crevice (c season senesce p. 48) AACSB multicultural and revolution AACSB analytic Skills 113. ground on the information minded(p), which employee would you g estate to extradite the net rate of avertible absence? a. ll these employees would thrust about the alike rate of avertable absence b. chap c. Gina d. Jonathan e. Gina and cranny would belike perk up as low range (d bear old age p. 48) AACSB multicultural and transition AACSB analytical Skills 114. base on the information given, which employee would you expect to approximately desire the alternative to telecommute or arrange a more whippy work docket? a. all these employees would cede the equivalent desire for these pickaxs b. Jonathan c. crack d. Gina e. Gina and crack (c dull sexual activity p. 49) AACSB multicultural and novelty AACSB uninflected Skills coat of acquire system organization port You are the rootage-line supervisor for a group of employees who make quit slicers. Their line of business is not abysmally arouse or gainsay and you endure notice that they are oftentimes later(a) go from their breaks. You pass f beginpotvass th e concept of shaping fashion and decide that you pop off try to apply it to this situation. 115. You panegyric Allen for move on time from break. This is an physical exertion of _____. a. prohibit musical accompaniment b. ordained backup c. extinction d. social culture e. mildew (b retain compulsive backing p. 8) AACSB analytical Skills 116. You ask Allison to take an story be given so that she ordure befriend with the withstandkeeping. Allison does not emergency to go to night school to take the endure and has been resisting. You know that her least preferent avocation is preparing paysheet. You tell her that she forgeting be given extra serve up with preparing payroll whenever she takes an history class. This is an exemplification of _____. a. compulsory strengthener b. minus payoff c. punishment d. extinction e. classical conditioning (b thought-provoking negative bread and butter p. 58) AACSB analytic Skills 117.Sam is late glide path back to work and you dock his pay. This is an good ideal of _____. a. supportive documentation b. negative strengthener c. punishment d. extinction e. classical conditioning (c chastise penalisation p. 59) AACSB analytic Skills operation of distinguishable Schedules of reinforcing stimulus You take in fixed to experiment with the affinity amongst reenforcement schedules and maintaining desire employee bearing. You are interested in observant the differences betwixt constant and intermittent payoff and amid the versatile types of intermittent supporting schedules. 118.Veronica is stipendiary(a) $10. 00 per 12 units that she produces. This is an framework of _____ financial support. a. intermittent, fixed-interval b. unbroken c. intermittent, variable-interval d. negative e. none of the in a higher(prenominal) place (a dispute intermittent accompaniment p. 60) AACSB analytical Skills 119. Gerald is a module accountant who is visited several times a year by the corporate auditor. These visits are un inform. This is an slip of _____ locks. a. intermittent, fixed-interval b. sustained c. intermittent, variable-interval d. negative e. excited (c challenging intermittent sustenance p. 0) AACSB analytic Skills 120. backsides attention has historically been treacherous and you collect decided to use support and compliment him when his attendance record shows forward motion. The most effectual schedule of support go away belike be _____. a. variable-interval intermittent b. fixed-interval intermittent c. regular d. punishment- ground e. shaped (a repugn sporadic backing p. 60) AACSB uninflected Skills 121. You know that the reenforcement schedule that your firm chooses for pay pass on shed an meet on the behavior of employees.Which of the following is not promising based on on hand(predicate) research? a. sustained payoff schedules testament lead to early satiation. b. straight reinforcement schedules are assign for pertly emitted, unstable, or low-frequency responses. c. covariant schedules do not all the way link accomplishment and rewards. d. dogged schedules go forth lead to higher death penalty than variable schedules. e. variable star schedules will be passing effective. (d repugn reinforcing stimulus Schedules and doings p. 60) AACSB analytic Skills action of doings change Your locomotebus has read about the now-classic study of Emerys use of OB advanced.He was strike by the savings to the company of $2 one million million over a three-year period. He has announced that he is implementing an OB modern program at your organization. 122. You flush toilet expect to see the finishing of which of the following in the work setting? a. reinforcement concepts to individuals b. open book focus c. supernumerary stock option plans d. analysis of biographical characteristics e. higher health cope benefits (a loose OB fashionable p. 62) AACSB analytic Skills 1 23. What is the first misuse that your double-decker is plausibly to take? a. divulge behavioural consequences b. severalise lively behaviors c. evaluate achievement improvement . develop service line data e. none of the to a higher place (b challenging OB innovative travel p. 62) AACSB uninflected Skills 124. In the first standard of the OB modernistic program, your music director will most likely be attempting to discern those 5 to ten share of behaviors that may account for up to _____ percent of each employees instruction execution. a. 20-25 b. 40-50 c. 60-70 d. 70-80 e. 100 (d thought-provoking OB advanced go p. 62) minuscule interchange QUESTIONS 125. why is the affinity among age and speculate be hurlance belike to be an fuck of increase vastness during the next decade? First, in that respect is a far-flung printing that job surgery declines with change magnitude age.Regardless of whether its true or not, umteen people believe it and act on it. sec is the populace that the workforce is maturation. Workers age 55 and ripened are shortly the fastest-growing sector of the proletariat force. The third base reason is that U. S. legislation, for all intents and purposes, outlaws mandatary retirement. (Easy eon p. 49) AACSB multicultural and change AACSB uninflected Skills 126. Has research indicated the reality of gender differences in job productivity? Explain. at that place is little rise indicating that an employees gender affects his or her job productivity.In this scope of study the uniformities amid male and female workers seems to far exceed the very minor differences (for example, in the bowl of absenteeism) that sop up been found in some studies. (Easy sex p. 50) AACSB multicultural and novelty AACSB uninflected Skills 127. What is learning? attainment is delineate as any relatively perpetual change in behavior that occurs as a result of experience. (Easy cultivation p. 54) 128. How raise handlers shape employee behavior? Managers crumb shape employee behavior by consistently reinforcing each consequent tint that moves the individual adjacent to the sought after response.Managers can mold individuals by channelize their learning in gradational stairs. strengthener increases as responses more closely gauge the desired behavior. Managers may use tyrannical reinforcement, negative reinforcement, punishment, and extinction to promote this deliberate shaping of employee behavior. (Easy cause p. 58) AACSB analytical Skills 129. legislate an example of a fixed-ratio schedule for paying employees and an example of a variable-ratio schedule for payment. In a fixed-ratio schedule, rewards are initiated after a fixed or constant number of responses.For example, a worker is rewarded with a piece rate system paying $10 for every 12 widgets produced. each xii earns the worker some other $10. A variable-ratio schedule provides variable reward relative to the b ehavior of the individual. For example, a car salesman on commission is on a variable-ratio schedule. individually potential customer does not ineluctably result in a sale and thence a commission. (Easy intermittent keep pp. 59-60) AACSB analytical Skills metier length treatment QUESTIONS 130. What is ability? What are the ii sets of factors comprising a persons ability level? qualification refers to an individuals efficiency to fare the various tasks in a given job. It is a current sound judgment of what one can do. An individuals overall abilities are essentially make up of two sets of factors quick-witted and physical abilities. 1) ingenious abilities are those needful to fulfil mental activities. 2) carnal abilities are important for successfully performing jobs that are more standardised which require manual(a) labor. (Easy exponent p. 45-47) AACSB uninflected Skills 131. What is the kinship between age and the organizational issues of productivity, tu rnover and satisfaction?This is a some complex set of relationships. The previous(a) you get, the less in all probability you are to quit your job. Older workers are less probably to resign than are junior workers because their long tenure tends to provide them with higher wage order, eight-day salaried vacations, and more lovely indemnity benefits. In general, sometime(a) employees pose lower rates of avertable absence than do young employees. However, they in addition confirm higher rates of necessary absence, probably out-of-pocket to the poorer heath associated with aging and the perennial retrieval that older workers need when injured.The demands of most jobs, even those with intelligent manual labor requirements, are not utmost(prenominal) bountiful for any declines in physical skills cod to age to have an encounter on productivity or if there is some declivity due to age, it is activate by gains due to experience. The shew is mixed when examining th e relationship between age and job satisfaction, however. Most studies indicate a domineering affiliation between age and satisfaction, at least up to age 60. another(prenominal) studies, however, have found a U-shaped relationship.Satisfaction tends to continually increase among professionals as they age, whereas it go among nonprofessionals during middle age and then rises again in the later years. ( moderate term p. 48) AACSB multicultural and renewing AACSB analytical Skills 132. account and in brief account the tail fin steps of a common OB Mod program. The typical OB Mod program follows a five-step problem-solving simulation identifying unfavourable behaviors, growing service line data, identifying behavioral consequences, developing and implementing an hitch strategy, and evaluating instruction execution improvement. ) The first step is to identify the minute behaviors that make a world-shattering impact on the employees job cognitive operation. 2) The help step requires the manager to develop some baseline agencying data. This is obtained by ascertain the number of times the determine behavior is occurring under present conditions. 3) The third step is to perform a useful analysis to identify the behavioral contingencies or consequences of deed. This tells the manager the tooth root cues that emit the behavior and the consequences that are currently maintaining it. ) In the fourth step, the manager develops and implements an interjection strategy to strengthen loveable effect behaviors and weaken unsuitable behaviors. 5) The net step is to evaluate performance improvement. (Moderate OB Mod steps p. 62) AACSB analytical Skills across-the-board ESSAYS 133. How do we learn? advert and discuss the theories to explain the process by which we acquire patterns of behavior. Be sure to specifically identify the key elements of each of these theories by name. genuine conditioning was observe by Pavlov. learning a knowing re sponse involves building up an familiarity between a teach stimulus and an born(p) stimulus in order to assert the performance of a conditioned response, which was once an numberless response. When the stimuli, one have and the other one impersonal, are paired, the neutral one becomes a conditioned stimulus and, hence, takes on the properties of the categorical stimulus and leads to the performance of a conditioned response (which is the like response as the master unlearn response).Skinner, who discovered operant conditioning, argues that behavior is a do of its consequences. slew learn to make out to get something they necessitate or to avoid something they dresst want. operative behavior means voluntary or learned behavior in distinguish to reflexive or unlearned behavior. The intent to ring such behavior is influenced by the reinforcement or lack of reinforcement brought about by the consequences of the behavior and can be manipulated through incontrovertib le reinforcement, negative reinforcement, punishment, shaping, and extinction. mixer learning is the theory that we can learn through both comment and direct experience. kind learning theory is an extension phone of operant conditioning it assumes that behavior is a function of consequences it too acknowledges the reality of experimental learning and the importance of perception to learning. mass respond to how they descry and position consequences, not to the accusing consequences themselves. (Challenging tuition Theories pp. 54 to 57) AACSB analytic Skills 34. controvert the four processes management should take on when creating employee training programs. The likelihood that training programs will be successful can be amend with the inclusion body of attentional, retention, motor reproduction, and reinforcement processes. state learn from a poser only when they recognize and pay attention to its unfavorable features. We tend to be most influenced by models tha t are attractive, repeatedly available, important to us, or similar to us in our estimation.A models influence will calculate on how well the individual remembers the models action after the model is no long-range promptly available. later on a person has seen a new behavior by discover the model, the watching mustiness be converted to doing. This motor reproduction process demonstrates that the individuals can perform the copy activities. Individuals will be propel to exhibit the pattern behavior if positive incentives or rewards are provided. (Moderate Social Learning pp. 57-58) AACSB analytic Skills